All systems are operational
Scheduled Maintenance
Power Distribution Upgrade - 18th to 22nd March

We have scheduled an upgrade to our power distribution within DCN1. The works require the upgrade of cabling to our distribution boards.

While we do not anticipate a disruption, due to the nature of the works we have identified a low risk to current live power feeds. All necessary actions are being taken by our electrical contractors to mitigate any adverse consequences.

If you wish to discuss any concerns you may have regarding this maintenance please contact our support department through order.cwcs.co.uk

Past Incidents

Saturday 3rd November 2018

No incidents reported

Friday 2nd November 2018

CWCS Customer Portal Maintenance - 2 November 2018, scheduled 4 months ago

As part of our continual improvement plan, we are performing essential maintenance on our customer portal.

Time and date

Start: 20:00 UTC 02 Nov 2018

Finish: 21:00 UTC 02 Nov 2018

Anticipated impact

The customer portal will be unavailable during the maintenance period. Should you require technical support during this period, please call 0808 1 333 247 or +44 115 740 1234.

Thursday 1st November 2018

No incidents reported

Wednesday 31st October 2018

No incidents reported

Tuesday 30th October 2018

No incidents reported

Monday 29th October 2018

No incidents reported

Sunday 28th October 2018

No incidents reported