All systems are operational

Past Incidents

Friday 14th December 2018

Network Maintenance - 14 December 2018, scheduled 6 months ago

As part of our continual improvement plan, we are performing the following planned network at our Manchester PoP.

Description of work

Installation of new router

Time and date

Start: 01:00 14/12/2018

Finish: 05:00 14/12/2018

Location

Manchester - Equinix MA2

Anticipated impact

Traffic will be redirected via our London PoP during the maintenance. Customers may see a brief period of increased latency or change in traffic paths while the network converges.

Should you require further information, please contact us via our customer portal.

Wednesday 12th December 2018

No incidents reported

Tuesday 11th December 2018

No incidents reported

Monday 10th December 2018

No incidents reported

Sunday 9th December 2018

No incidents reported

Saturday 8th December 2018

No incidents reported

Friday 7th December 2018

No incidents reported

Thursday 6th December 2018

Support Website Support system - ticket replies

Update 14:!5 06/12/2018

Email notifications are now working.

Original posting

Email notifications for ticket replies are not being sent. Our engineers are investigating and we will provide further information as we have it.

We apologise for any inconvenience this may cause.