Wednesday 26th September 2018

Planned Network Maintenance – 2 October 2018, scheduled 2 weeks ago

As part of our continual improvement plan, we are performing the following planned network upgrade at our London Telehouse POP.

Description of work

Migration of backhaul circuits, NTT transit and LINX LON1 peering circuit to a new router

Time and date

Start: 2 October 2018 01:00 BST

Finish: 2 October 2018 05:00 BST

Location

Telehouse West, London

Anticipated impact

Customers may experience a brief period of increased latency and/or minor packet loss when the backhaul circuits, NTT transit and LINX LON1 peering circuit are individually migrated over to the new router.

During this maintenance, traffic routed via our London POP will be re-routed via Manchester or Nottingham. Customer traffic already routed via Cogent or Level 3 will not be affected.

Customer traffic routed via LINX LON2 will remain on the existing router.

Should you require further information, please contact us via our customer portal.