Sunday 3rd November 2019

Cloud Hosting Cloud3 - Issue Detected

==Update==

Monday 4th November 12:54pm

The cloud is now fully operational following the issue over the weekend. We are currently working on a Root Cause Analysis document. If you wish to have a copy of this, please contact the Support team. This document will be ready in 3 - 4 days.

We have appreciated your patience over the weekend.

==Update==

Sun 3rd Nov 11:48am

We have identified the issue and isolated the fault while we investigate the issue with our hardware vendors.

Thank you for your continued patience.

We will continue to keep this page updated.

==Update==

Sat 3 Nov 09:50am

It has not yet been possible to resolve the issue.

This is still being looked into.

We will continue to keep this page updated.

===================================================================================

Sat 3 Nov 08:33am

Our engineers are still looking into this issue.

Again, we apologise for inconvenience caused.

We will continue to keep this page updated.

===================================================================================

Sat 3 Nov 07:25am

This is still being investigated currently.

Unfortunately we are not able to give an estimated time for resolution.

We will continue to keep this page updated.

===================================================================================

Sat 3 Nov 05:38am

We still have engineers working on this issue.

We apologise for any inconvenience this may cause.

If you wish to unsubscribe from these notifications please visit http://cwcsstatus.co.uk/subscribe, enter in your email address and set your subscription preferences.

===================================================================================

Sat 3 Nov 03:29am

Our cloud provider have engineers working on this issue and we will continue to keep this page updated.

===================================================================================

Sat 3 Nov 02:34am

Our monitoring system has alerted us to an issue with Cloud3. Please stand by for further updates as our engineers investigate.

We apologise for any inconvenience this may cause.

If you wish to unsubscribe from these notifications please visit http://cwcsstatus.co.uk/subscribe, enter in your email address and set your subscription preferences.

==================================================================================

Sat 2 Nov 23:23

We have successfully resolved the issue with the platform.

We apologise for any inconvenience this may cause.

==================================================================================

Sat 2 Nov 22:23

We have engineers working on this issue and we will continue to update this page.

We apologise for any inconvenience this may cause.

==================================================================================

Our monitoring system has alerted us to an issue with Cloud3. Please stand by for further updates as our engineers investigate.

We apologise for any inconvenience this may cause.

If you wish to unsubscribe from these notifications please visit http://cwcsstatus.co.uk/subscribe, enter in your email address and set your subscription preferences.