Some systems are experiencing issues

Infrastructure

Network

Operational

DCN1

Operational

DCN2

Operational

DCNL1

Operational

DCM1

Operational

CWCS Infrastructure

CWCS Website

Operational

Billing - Control Panel

Operational

Support Website

Operational

Telephone Systems

Operational

Hosted Services

Shared Hosting

Operational

Virtual Servers

Operational

Cloud Hosting

Operational

Database Hosting

Operational

Email Services

CWCS Webmail

Operational

Barracuda Anti-Spam

Operational

Exchange Mail

Operational

Scheduled Maintenance

Network Maintenance

LINX have informed us that they will be performing maintenance on the "LON2" peering LAN on Wednesday 2nd May. CWCS will preemptively shut down peering sessions and traffic will be re-routed via the LON1 peering LAN or external transit. CWCS will restore peering sessions once LINX has confirmed the maintenance is complete.

LINX maintenance window:

Start: 02/05/2018 00:01

Finish: 02/05/2018 05:00

Customers may see a brief period of increased latency when BGP sessions are closed down and re-established.

Past Incidents

Thursday 26th April 2018

No incidents reported

Wednesday 25th April 2018

No incidents reported

Tuesday 24th April 2018

No incidents reported

Monday 23rd April 2018

Network Core Network - Potential Increased Latency

Our monitoring systems have alerted us to an issue affecting our LINX edge router at our Telehouse POP. Customers may have seen an increase in latency between 16:45 and 17:00 (UTC+1). The problem is now rectified and we are continuing to monitor the situation.

We apologise for any inconvenience this may have caused.

Sunday 22nd April 2018

No incidents reported

Saturday 21st April 2018

No incidents reported

Friday 20th April 2018

No incidents reported