Support Live Chat Unavailable - Wednesday 23rd June 2021, 07:00am - 09:20am
Support Live chat will be unavailable on Wednesday 23rd June between the times of 07:00am and 09:20am. During this time period, if you require assistance please contact us either by logging a ticket on the CWCS Helpdesk or calling
0800 1 777 000, where one of our engineers will be happy to help you.
We would like to apologise for any inconvenience this may cause.
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Monday 21st June 2021
Core network backbone disruption between Nottingham and Manchester
There is currently an outage on one of our backhaul connections between our Manchester and Nottingham PoPs caused by a fibre break near Salford. Our provider is working on a repair.
Our network connectivity between these locations is operating at reduced redundancy and capacity.
We will provide updates regarding this issue as they become available.
Update 09:05 22 June
Our provider has repaired the fibre and service is now fully restored.