All systems are operational
Scheduled Maintenance
CWCS Network – Backhaul Provider Maintenance Advisory

Colt have informed us that they will be undertaking engineering works to re-locate fibres providing our backhaul connectivity between our London and Manchester PoPs. This is taking place due to a civil construction project in Manchester which impacts the current fibre route. This is scheduled to begin on Saturday 23 February 2019 and finish on Sunday 24 February.

Anticipated Impact

We anticipate no impact to customer traffic by this maintenance as the circuit is used as a backup route to Manchester from DCN1. However this will reduce redundancy in our connectivity between DCN1 and Manchester, so this path should be considered ‘at risk’ for the duration of the maintenance window. Our diverse paths from DCN1 to London are not affected.

Maintenance Window

Start: Saturday 23/02/2019 20:00 End: Sunday 24/02/2019 08:00

Past Incidents

Friday 14th December 2018

CWCS Core Network – Provider Maintenance 12 December to 13 December, scheduled 2 months ago

One of our backhaul providers have advised that they will be performing essential engineering works on their fibre network between Peterborough and Cambridge on 12 and 13 December 2018.

Time and date

Start: 23:00 12 Dec 2018

Finish: 06:00 13 Dec 2018

Anticipated impact

The work is anticipated to have minimal impact to our backhaul capacity. We will redirect traffic around the affected link for the duration of the maintenance, so we anticipate the risk to customer traffic to be minimal.

Should you require further information, please contact us via our customer portal.

Saturday 24th November 2018

No incidents reported

Friday 23rd November 2018

No incidents reported

Thursday 22nd November 2018

No incidents reported

Wednesday 21st November 2018

No incidents reported

Tuesday 20th November 2018

No incidents reported

Monday 19th November 2018

No incidents reported

Sunday 18th November 2018

No incidents reported