We have been planning a relocation of services for our London based customers.
Customers who are affected by this move have been contacted already and made aware of the anticipated downtime. If you are based in London and have any questions about the move do not hesitate to raise a ticket with, or call, our technical support team.
CWCS intends to perform urgent maintenance overnight to reboot of one of our DCN2 core routers (rt04-dcn2).
Time and date
Start: 01:00 04/10/2019
Finish: 01:30 04/10/2019
Due to redundancy built into the network, we don't anticipate any impact to customer traffic, however their will be reduced redundancy for customers with servers in DCN2 or hosted on Supreme Cloud, so connectivity should be considered to be at 'at risk' for the duration of the maintenance.
CWCS would like to apologise for the short notice of this notification, and any inconvenience caused by this maintenance.
Should you require further information, please contact us via our customer portal.