All systems are operational

Past Incidents

Saturday 5th October 2019

London Data Centre Move, scheduled 3 months ago

We have been planning a relocation of services for our London based customers.

Customers who are affected by this move have been contacted already and made aware of the anticipated downtime. If you are based in London and have any questions about the move do not hesitate to raise a ticket with, or call, our technical support team.

Details

  • Start Date: 5th October
  • Start Time: 0100
  • End Date: 5th October
  • End Time: 0600
  • Affected Region: London
  • Affected IP Addresses: 185.27.247.0/24

Friday 4th October 2019

Urgent Network Maintenance - DCN2 - 04/10/2019, scheduled 3 months ago

Description of work

CWCS intends to perform urgent maintenance overnight to reboot of one of our DCN2 core routers (rt04-dcn2).

Time and date

Start: 01:00 04/10/2019

Finish: 01:30 04/10/2019

Location

DCN2

Anticipated impact

Due to redundancy built into the network, we don't anticipate any impact to customer traffic, however their will be reduced redundancy for customers with servers in DCN2 or hosted on Supreme Cloud, so connectivity should be considered to be at 'at risk' for the duration of the maintenance.

CWCS would like to apologise for the short notice of this notification, and any inconvenience caused by this maintenance.

Should you require further information, please contact us via our customer portal.

Thursday 3rd October 2019

No incidents reported

Wednesday 2nd October 2019

No incidents reported

Tuesday 1st October 2019

No incidents reported

Monday 30th September 2019

No incidents reported

Sunday 29th September 2019

No incidents reported

Saturday 28th September 2019

No incidents reported

Friday 27th September 2019

No incidents reported