All systems are operational

Past Incidents

Friday 13th November 2020

Network Maintenance - DCN1 - Firewall Implementation - Friday 13 Nov 2020, scheduled 2 weeks ago

Description of work

We will be implementing new perimeter firewalls in DCN1 (Nottingham) facility.

Time and date

Start: 2020-11-13 00:00 BST

Finish: 2020-11-13 05:00 BST

Location

DCN1

Anticipated impact

Customers hosted in DCN1 may experience a brief disruption to traffic, or increased latency while the change is implemented.

We apologise for any inconvenience this may cause.

Should you require further information, please contact us via our customer portal.

Monday 9th November 2020

No incidents reported

Sunday 8th November 2020

No incidents reported

Saturday 7th November 2020

No incidents reported

Friday 6th November 2020

No incidents reported

Thursday 5th November 2020

No incidents reported

Wednesday 4th November 2020

Network Maintenance - AT RISK - DCN1 - 04/11/2020 00:00 GMT, scheduled 3 weeks ago

We will be upgrading the network OS software on our core switches in our DCN1 (Nottingham) data centre.

Description of work

The software will be installed onto each switch which will then be rebooted individually.

Time and date

Start: 04/11/2020 00:00

Finish: 04/11/2020 05:00

Location

DCN1 (Nottingham)

Anticipated impact

This is an 'At Risk' maintenance and no impact to customer traffic is expected due to the redundant design of our core network.

Should you require further information, please contact us via our customer portal.

Tuesday 3rd November 2020

No incidents reported