Planned Network Maintenance

Tuesday, 29 October 2 hours
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

We are running maintenance behind the scenes during this period - see Affected Components for list of services that will be impacted by this maintenance. During this time we expect some disruption to service. We'll keep you updated as things progress.

Description of Work

Gathering diagnostic information relating to the prior incident on 23 October 2024 as directed by our vendor's TAC (Technical Assistance Centre).

Time and date

  • Start: 01:00 GMT 29 October 2024
  • Finish: 02:00 GMT 29 October 2024

Anticipated Impact

Traffic passing through the affected router may be impacted to/from some networks during the maintenance window.

Should you require further information, please contact us via our customer portal.

Began at:

Affected components
  • Network Infrastructure
    • UK Network
      • London
      • Manchester
      • Nottingham