Hardware Failure on a Nottingham Cloud Node

Resolved
Resolved

We've now resolved the incident. Thank you for your patience.

Recovering

We are currently seeing firewall connectivity issues on select virtual devices as the result of an unplanned hardware event on our Cloud platform. We are investigating and restoring connectivity on a case-by-case basis at this time.

If you are being affected then please let us know via the normal support channels and we will attend to your issue as soon as we can.

Began at:

Affected components
  • Data Centres
    • Nottingham
      • Fire Detection and Suppression
      • Backup Power Generators
      • Cooling System